Brandon Auto Repair

I just received my car from Mr. Clark's business, and he had it for two days since my problem was very extensive. I have found that the way Mr. Clark does business is in of the highest standards. I found him to be a very fair, proficient person while getting the highest quality of work done. I have dealt with many different businesses, and they all have the same traits. They have no leadership and very customer service this is why so many businesses have the problems that they do have. I have a Masters Degree in Business Administration so I can say these things from experience. Yesterday when I was in his waiting room, a woman and her son came in and the first words that came out of her mouth is Mr. Clark any good. She said no matter what kind of service that is available to customers, they are not of the highest quality. I told her there is no one around that can even cast a shadow to him. I also told her that there is no amount of money that could make me go somewhere else. My biggest complaint with most business's is that of extremely poor management, and very poor customer services. I have yet to find anyone who can even come close to the way Mr. Clark does his business, and I highly recommend him to anyone who is looking for someone who provides excellent service such what he provides. Any new person who uses Mr. Clark will walk away with the highest regards for what he stands for and his values.

As always Matt, Bob and staff did a great job. Nice to have a shop that is honest and does the right thing. See you guys soon.

Hands down most honest shop in town.

It is always a pleasure to have work done by your competent staff. Thanks for a good experience

Some of the nicest people I've met in Tampa Bay Area! Super quick service, very reasonably priced, and a genuine family owned and operated business, Carter's sets an example of how auto businesses should be run! Will be back!

Extremely High Prices. My car overheated. I called Clarke's cuz it was close to where I broken down, and his reviews were good. He said there's no charge to look at the car. I was surprised to hear that...unusual for these days! Got the car towed over and it was as the tow truck is dropping the car that Bob Clarke tells me, "there's no charge to look at the car...unless we have to hook it up to a computer." What car these days don't you have to use a computer for diagnosis?! Fortunately for me the tow truck driver tipped me off that Clarke's is known for high prices. Next day he calls with diagnosis. It's $501 for a heater control valve for my '05 Prius. I called around...dealer was same price. I found Tampa Hybrids...price was $250...a little less than half! Btw...I had to pay $94.60 diagnosis fee to Clarke's. Turned out, when Tampa hybrids scanned it with the computer, there was another part out also...the coolant pump. Parts and labor for BOTH came to $420! If I had done the work at Clarke's it would have been $501...the problem still wouldn't have been fixed, and it would have been another $500 for the pump, another trip over there, and being w/o my car again! It's all good tho'....now I've found a really good mechanic that's fairly priced. Praise God.

Our car unexpectedly became undrivable after we had to slam on the brakes for traffic on a Saturday. Got towed to Clarke and they started working on it first thing Monday morning. Bob Clarke (owner) personally contacted me as soon as they had an initial diagnosis, and kept me informed constantly over what became a nearly 3 week process to get the car fixed. He and I had frank conversations about whether or not the cost of repairs made it worth continuing, and he always provided advice based on experience and what he was seeing. At one point, he not only offerred to arrange a rental via an ongoing deal he has with the local Enterprise, he coordinated with another Enterprise outlet over the weekend to provide us transportation if we needed it. Even as the final bill was very high, it turned out the entire back end (transmission and differential) basically exploded required complete rebuild of both. Clarke's is an honest, straightforward shop and I would definitely use them again.

As always, efficient, accommodating and fair! Highly recommend!

Full description of proposed services was given, all questions answered, and timely completion. Also important is AAA rating.

I am new to the area and was looking for a good mechanic. Easy to say, Hard to find. I came across Clarke Automotive in my search. I took my cars to them for oil change to get started and get a chance to talk with them. I am happy to say that both Bob and his son are not just good mechanics, but good people. They are both honest and skilled. They have done a few more things for me over the past 7 or 8 months on my truck, and, once again, always went the extra mile to make me understand what they were doing and provide customer service. There's a rare find "Customer Service".