I experienced a problem on my 09 Honda Civic on Sunday. On Monday I had the vehicle towed to their facility. I met with Matt, Alex and another gentleman (I can't recall his name). They answered all my questions and later that day they called and gave me an update. A part was ordered, overnighter and I called that day and were in the process of installing it. All checking all the other systems affected. Within an hour and a half, I was driving out of their shop. The price was reasonable. These guys are my mechanics, from here on. Thank you!