A while ago we used to bring our cars to Clarke Automotive for basic upkeep. We were VERY satisfied. Then we both purchased newer cars, and fell into the “dealership knows my car better” mindset. Well, you cannot be more wrong!!! The dealership is not out to help the car owners. They are out to prey on the patronage. They say you “desperately” need one service or another. Then when service is complete, it’s with sub-par products at twice the cost. Yes, I should have already realized this as an adult. Finding an automotive group worth trusting and not feeding you BS is difficult. Clarke is that group! I trust them with honesty and direct communication. I brought my car in to have it looked at. I know service for several things will be due soon. But, like most people, I try to save money where I can as funds are tight. I continue to bring my car to Costco for tire rotations. Why? They are free? What’s wrong with that? Nothing really, but no one strongly trained is looking at the other portions of my car that might need service soon so I can appropriately budget. Took my car to the dealership for oil changes because they offered a “special.” What did I get? Hounding to buy a newer car, sell back my older car. Hounding for additional services (that I didn’t really need!). Informed things were severely broken on my car (to the tune of $5,000) that were not really broken! How did I find out about the last one? After practically having a coronary at the dealership and asking for my “broken” car back, I made a call to Clarke to reinspect it, giving the information the dealership gave. Clarke gave peace of mind. They identified what was deemed “broken” but also said it’s not in need of repair. It’s not the “death” of my car- or pocketbook. I have severe anxiety about bringing my car into locations as I fear the knee jerk reaction that costs will make my already strained pocketbook disintegrate. Clarke is honest! They will tell you exactly what you need. The costs associated, and honestly tell you if you can safely wait on a service! The staff is friendly, and I do not get those slimy feelings from the staff that they are trying to rip you off. I feel they are just trying to be totally honest. My husband’s old truck had quite a few issues. Did they have to “chase” the repairs? Yes! You fix one thing, then another pops up. Or, the issue could be “this or that.” They were honest while chasing the issues. Did it get fully fixed? Yes! You know what else they tell you? If your car can be considered a lemon. Guess what? It was and we were compensated under lemon law. If you want to know what cars are generally good- go talk to them! They will tell you the troublemakers from the A listers. I trust this group implicitly. The recent service was to have my car evaluated for brakes as I heard squeaking during breaking. I was concerned the cost of brakes (again, practically no money exists in my account). What did I find out? I’m perfectly fine and the dealership placed sub-par pads on my car! Shitty product from the dealership was sending my ears, then anxiety through the roof. But, there is no issue! Yay! At the same time, they did let me know that I would be due for a few services soon, that could be broken up to several events to have these things addressed. Guess what? I’ll be doing these things as service is cheaper than a new car! Thank you Clarke Automotive!